University of Alabama In Huntsville
Huntsville, AL, United States
Executive, Manager, Customer Service, Accounting
About The University of Alabama in Huntsville:
A University Launched from America's Quest to Conquer Space
A public national research-intensive university, UAH has been a pipeline for the region's professional workforce and a mainstay of the local economy since its founding in 1950. Our classroom curriculum is complemented by our robust internship, co-op, study abroad, and undergraduate research programs, which provide ample opportunity for our nearly 10,000 students to conduct hands-on research and gain real-world experience long before graduation. Outside of the classroom, UAH's students enjoy a vibrant campus life featuring more than 200 student-run organizations, 13 fraternities and sororities, and 18 NCAA sports - including the only Division I ice hockey team in the Southeast. The university's 500 acre campus is home to 16 high-tech research centers and labs responsible for close to $94 million in research expenditures. As the anchor tenant for Cummings Research Park, the second-largest research park in the nation, UAH also enjoys close partnerships with governmental and commercial employers like NASA, NOAA, the U.S. Army, the Federal Bureau of Investigation, and the HudsonAlpha Institute for Biotechnology.
Job openings are posted for a minimum of three business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.
The Director of Customer Service & Facility Management Systems has the responsibility to strategize, analyze, plan, develop, resource, manage, improve, measure, and report all functions related to Facilities & Operations (F&O) customer services including the department's computerized maintenance management system (CMMS) used to create work orders and service orders; to charge departments for work performed; to track employee labor hours; to create history and maintain inventory of repair parts and materials; to automatically re-order parts based on inventory level; to generate purchase orders based on inventory levels; to build equipment and repair history, equipment and system warranties, preventive maintenance schedules, etc. The incumbent will provide strategic technical, business support, and analysis of support to F&O Assistant Vice President (F&O AVP), directors, and supervisors including equipment assets, work planning, and spare parts inventory within the software. The Director will manage the stockroom used for purchasing, acquisition, and distribution of materials, equipment, tools, and repair/renovation parts for use by F&(O and other University departments/units.
Bachelor's degree in Accounting, Finance, Business Administration or Management, Engineering or a related field or an equivalent combination of education and years of experience/10 years of facilities, project management, and-or customer service experience, to include 5 years of supervisory experience/must have a valid driver's license/extensive knowledge and understanding of computerized maintenance management software systems, customer service-help desk, construction maintenance and operations inventory systems is required/must have excellent verbal and written communication skills/must have familiarity with higher education, public, and-or state entity accounting and purchasing practices and systems/must have an optimistic and positive attitude with a demonstrated deep commitment to the highest level of customer service/previous experience in an academic setting, preferably public higher education is preferred/in-depth experience with database structures and database management is desired
The approximate annual salary range for this position is $79,000 - $81,000.
If a professional certification or degree verification is required for the vacancy, the University will require the applicant to provide copies of documents to verify such information.
Applicants MUST submit the following documents online:
1. UAH Application For Employment (via step 3) Electronic Form
2. Resume/CV (via step 4)
- Applicants may also upload additional documents (cover letter, references, etc.).
- Login to your UAH Careers Account
to check your completed application
For Technical Assistance
University of Alabama In Huntsville
Website : http://www.uah.edu