Vice President-Administration

Profile

Job Summary

This position is an Officer level position that reports directly to the Senior Vice President, Chief Administrative Officer. The key responsibilities are leading and directing the operations of the Underwriting, Suitability, Life and Annuity New Business, Agency Accounting, and Agent Licensing & Contracting Departments. Provides strategic and operational planning input, catalyst for continuous improvement, monitors goals and make adjustments to meet them, works closely with other vice presidents and corporate executives to ascertain goals and advises about staffing and other company resources.

 

Essential Functions

Lead and direct the operations of the Underwriting, Suitability, Life and Annuity New Business, Agency Accounting, and Agent Licensing & Contracting Departments to meet established Service Level Agreements.

Ensure Departments have the right people in the right roles in order to meet the needs of the operation.

Ensure Departments have the proper training in place in order to meet the needs of the operation.

Ensure Departments maintain high levels of customer service and quality.

Act as a catalyst to continually drive the improvement of the key processes of the Departments.

Work with management to develop short and long-term customer service objectives with a focus on continually becoming easier to do business with.

Provide guidance on setting priorities.

Stays current on changing regulation and share information with team to ensure compliance.

Enforces compliance of company policies and procedures.

Serve on various intradepartmental and company committees as needed.

Oversee key projects in areas of responsibility.

Management responsibilities may include, but not limited to, budget oversight, generating production reports and activity logs, reviewing/approving complex cases, developing and monitoring operational procedures, etc.

 

Company info

National Western Life Insurance Company
Website : http://www.nationalwesternlife.com