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Job Details

Director Infrastructure Solution Delivery

Company name
Humana Inc.

Billings, MT, United States

Employment Type

Executive, Manager, It

Posted on
Jul 14, 2021

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Humana is a Fortune 50 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within, and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.

Against that backdrop, we are seeking an accomplished leader for the newly-created role of Director, Infrastructure Solution Delivery. In this role, you will develop, manage, and drive continuous improvement of the technology infrastructure solutions in support of specific business units. The Director will develop Segment CIO/SVP relationships and gain an understanding of their business strategies, goals, and requirements, in order to identify infrastructure solutions that will enable the business to deliver on their strategies. From there, you will work with various cross-functional stakeholders to coordinate the implementation of those solutions. You will also partner with your IT leaders to develop longer term infrastructure strategies for the Segment. In short, you will have end-to-end responsibility for the entire engineering effort that will support your assigned Segment.

As this is a new position, you will be responsible for standing up a team comprised of Architects, Program Manager, Engineers, and others. At full buildout, you will have 4-5 direct reports and total headcount roll-up of roughly 20 associates.

This position can be located anywhere within the lower 48 states, although a location in the Eastern or Central Time Zones would be ideal.


Key Responsibilities :

Develop and lead the Segment Infrastructure team

Develop and own relationships with segment and technology leaders

Provide Infrastructure consultative services

Own end to end Infrastructure solution delivery for the business segment

Ensure performance planning

Integration with internal and external partner efforts

Escalation support for Segment issues

Definition and development of operational KPIs and metrics

Recruit, hire, develop, and retain a high-performing team of technical subject matter experts; lead the team in an environment of ambiguity, rapid change, and fluid priorities

Key Candidate Qualifications

The ideal candidate will possess extensive (typically 10 years) information technology experience in roles of increasing responsibility directly related to project planning and implementing complex integrated technology solutions. Experience should include direct responsibility for some or all elements of technology infrastructure (network, compute, storage, end user technology). This person will have experience in a start-up environment and/or a record of success in standing up a new team, and maturing the capabilities and performance of the team. Bachelors' degree or equivalent, preferably in engineering, computer science or related fields, is required.

In addition to the above, the following technical qualifications and personal attributes are also sought:

Experience integrating new technologies with existing technologies

Experience implementing technologies with enterprise-wide impact

The ability to thrive in an environment of ambiguity.

A record of success in attracting, developing, and motivating top talent from inside and outside the organization.

Excellent oral and written communications skills, with the polish, poise, and executive presence that will ensure effective interaction with senior and executive level audiences, including the ability to clearly explain complex technical information to non-technical stakeholders

Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs and win their co-ownership in the outcome

Project and program management and leadership experience leading large, complex technology programs

Familiarity with software development methodologies, standards, and architecture frameworks

Vendor management experience

A passion for contributing to an organization focused on continuously improving consumer experiences

Scheduled Weekly Hours


Company info

Humana Inc.
Website :

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