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Job Details

Director Communications Global Brand

Company name
Fiserv, Inc

Location
Brookfield, WI, United States

Employment Type
Full-Time

Industry
Manager, Marketing, Executive

Posted on
Dec 18,2018

Valid Through
Apr 02,2019

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Profile

Position Description

The Director, Corporate Communications drives the development and successful execution of communications strategies supporting key executive offices. This position creates communications plans, key messages and content for a variety of strategic communications and drives their successful execution and implementation. Ability to provide communications counsel, exceptional writing ability and attention to detail/quality focus are required.

Job Responsibilities:

Develop communication strategies, key messages and content in support of key executives’ functions and business groups and in alignment with company priorities and global communications strategy

Develop effective communications that align strategic business goals and objectives to messaging, and drive alignment and understanding of execution of the company’s vision, mission, values and strategic framework

Drive planning, presentation development and successful execution of communications deliverables for key internal and external events, programs and projects

Deliver innovative and creative messaging that incorporates a broad range of communications mediums while interweaving consistent themes

Create comprehensive communication strategies that focus on, and strengthen, associate engagement; Drive strategy for routine communication touchpoints (virtual and in-person town hall meetings, conference calls, webinars, focus groups, emails, intranet communications, associate events, newsletters and related internal communications) and execute on communications strategy; Ensure message consistency and drive dissemination and cascade of enterprise messaging across business unit

Align supporting resources to ensure the delivery of high-quality content (e.g. market research, creative teams, production resources)

Foster connection to company’s brand and value proposition

Engage associates and drive positive behavior in support of employer brand

Serve as strategic partner to internal stakeholders

Additional projects as assigned

Required Qualifications:

BA/BS in Journalism or Marketing; MBA preferred

Minimum of 8 years of experience in corporate communications and/or investor relations

Critical thinker/analytical skills/business acumen

Excellent writing skills and attention to detail

Ability to build rapport with executives and influence others to ensure successful execution of communication strategy

Ability to think strategically and creatively to develop detailed-oriented approaches to driving measurable performance outcomes

Synthesizes and presents complex information in a clear and compelling manner to engage internal audiences

Translates corporate priorities into messaging that drives strategic execution

Proficient in AP style

Must be adaptable to change, driven, energetic and a self-starter

Must be a resourceful problem-solver, thorough, curious, committed and engaged

Ability to manage multiple projects simultaneously and deliver high-quality communications deliverables under deadline pressure

Outstanding interpersonal skills, effective team player and collaborator

Experience developing and gaining buy-in for strategic, comprehensive communications plans that employ various tactics and communications channels and are tailored to specific audiences

Experience developing a variety of content types (e.g., scripts, infographics, video, etc.)

Must have experience communicating with a global workforce

Experience in managing confidential/sensitive information

Strong organizational and project management skills, with a focus on planning, setting priorities, and managing process through completion including meeting commitments and measuring effectiveness of programs

Ability to manage project budgets and timelines

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

Company info

Fiserv, Inc
Website : http://www.fiserv.com/

Company Profile
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 14,500 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

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