Birmingham, AL, United States
Executive Director Opportunity!
Bring your leaderhsip skills, operational talents and passion to serve to Brookdale!
Large CCRC campus setting!
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.
Responsible for establishing plans within defined area with direct impact of the results of the area. Oversees the day-to-day operations of a large community that offers multiple product lines.
Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
Collaborates with department heads to foster a culture that values and develops long term partnerships.
Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Empowers community management to provide leadership for staff and residents to include pro-actively solving problems and resolving issues. Encourages autonomy and promotes feedback.
Executes renewal program with existing residents through a proactive program.
Drives results and pro-actively shares best practices and ideas with team to analyze and develop annual operating and capital budgets. Strategizes to minimize negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
Demonstrates supportive leadership to mangers so that we are in compliance in regards to hiring, training, and all aspects related performance management of associates in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates. Analyzes trends of associate issues within the community and implements strategies to reduce turnover and increase retention.
Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
Empowers creativity among staff to deliver the highest quality and best services to residents in accordance with Brookdale standards. Empowers department leaders to demonstrate same for their respected area. Acts as a member of Resident Counsel.
Represents Brookdale with a positive image in the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
Identifies trends and implements approved sales and marketing activities and strategies to maximize occupancy in a complex market.
Ensures service plan reviews are conducted, as required by state regulations, with appropriate resident care team members and resident families, which maintains the personal dignity of residents. Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Bachelor's Degree required. Master’s Degree preferred. Minimum of seven to ten years related leadership experience required; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Must have a valid administrator license in states where required. Must have a valid driver license and access to a private vehicle for business use.
Demonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation.
Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and/or departments with full responsibility for operational results. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple
tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Proven demonstration of good judgment, strong problem solving and decision making skills.
Physical Demands and Working Conditions
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 50 pounds
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Schedule: Regular Full-Time