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Job Details

Director Owner Relations - Atria Senior Living

Company name
Atria Senior Living, Inc.

Louisville, KY, United States

Employment Type

Executive, Manager

Date Last Verified
May 28, 2020

Posted on
May 27, 2020

Valid Through
Sep 09, 2020

Apply for this job


What\u2019s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What\u2019s more, you are part of an extraordinary company \u2013 one that\u2019s investing in the future of senior living by investing in you. Don\u2019t just do a job. Be part of an extraordinary life.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in more than 225 locations in 27 states and seven Canadian provinces. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.
Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.
The Owner Relations team focuses on ensuring alignment with owner representatives by maintaining productive lines of communication supported by effective analysis.  The Director, Owner Relations provides leadership for the Owner Relations team and is responsible for Owner Relations strategy, providing proactive owner support while driving continuous process improvement.

Provide leadership for strong owner relationships, ensuring alignment regarding operational events/happenings as well as major financial drivers.
Balance owner requirements with management company operating strategy, acting as an intermediary between field leadership and owners and ensuring compliance with management agreements.
Ensure timely delivery of forecasts, sales and marketing plans, operating budgets, and capital expenditure budgets to owners, including supplementary analysis as required.
Align team members to owner groups and support functions to allow for effective owner support and promote best practice sharing.
Understand strategic goals and near-term priorities of owners (i.e. refinancing, internal underwriting reviews, etc.) and coordinate interaction with appropriate internal teams to ensure alignment of operational initiatives (i.e. pricing, sales efforts, etc.).
Build and maintain strong relationships with owners as well as the Atria leadership team, both in the field and at the Support Center (Headquarters).
Accompany owners on community visits, including asset management visits, as well as other ad hoc visits (i.e. investor tours, etc.).
Manage assigned projects comprehensively from scope to implementation, including development of controls to monitor progress, efficiency, expense reduction and revenue growth once implemented.
Collaborate with cross functional teams to effectively engage stakeholders in project decisions and implementation of process changes.
Coach and mentor the professional development of assigned staff, providing an escalation point for conflict resolution.
Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
May perform other duties as needed and/or assigned.


Bachelor\u2019s degree required. MBA preferred.
Seven (7) or more years of experience and/or training in finance or operations (real estate investment or seniors housing industry experience preferred).
Broad analytical skillset, including financial modeling assessment and P&L evaluation.
Proficient computer skills including the use of Microsoft Excel and the full Microsoft Office Suite.
Strong interpersonal, organizational, and follow-up skills.
Skilled in complex problem solving, critical thinking, decision making, and diplomacy.
Strong communication skills, both written and verbal.
Will be required to travel about 25 - 50% of the time on behalf of the Company.  

Company info

Atria Senior Living, Inc.
Website :

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