Sr. Director Field Solutions Architect

Profile

**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

You will be responsible for leading a team of Field Solution Architects and Field Engineers to sell Enterprise SaaS cybersecurity solutions. Provides vision and leadership for customer usage and implementation of a new **MEMBERS ONLY**SIGN UP NOW***. enterprise security SaaS product, called Titan, for use in enterprise Security Operations and Compliance activities. This solution embodies a new, ground-breaking architectural approach called 'Decoupling SIEM'. The new **MEMBERS ONLY**SIGN UP NOW***. offering ingests, parses, normalizes and flattens data from hybrid sources for depositing in a data lake for use in answering key compliance and security questions, leading to faster searches and significant cost reduction. As Senior Director, Field Solution Architecture, you will direct use case analysis, planning and business review of enterprise cybersecurity security operations systems. You'll craft the end to end technical selling process, including leading architectural workshops, demoing the solution, designing and implementing Proof of Concepts and driving them towards business outcomes and the technical win. You will also scope and price out the solution for sale. You will be a senior member of the initial leadership team for the new **MEMBERS ONLY**SIGN UP NOW***. Technology Solutions Cybersecurity Business Unit, and you will have other leadership duties including contributing to the development of the organization's business and objectives to align with this strategy.

Job Description

Core Responsibilities


Help clients transform their security operations model beginning to end. This includes presenting the **MEMBERS ONLY**SIGN UP NOW***. platform to prospective customers, creating and delivering demonstrations of the product, gathering customer technical requirements for POCs and implementations, and creating evaluation test plans with customers.

Hire, guide, and nurture a team of field solution architects and sales engineers underneath you.

Lead the creation of videos, demos, demo scripts, and use cases of the solution to be implemented by your team.

Influence the product roadmap and strategy by funneling customer feedback with your own expertise to product management and engineering.

Develop and evolve the technical sales process as well as technical pre-sales enablement over time.


Additional Responsibilities


Monitor current and future trends, technology and information that will positively affect organizational projects; applies and integrates emerging technological trends to new and existing systems architecture.

Mentor team members in relevant technologies and implementation architecture.

Contribute to the overall product roadmap.

Build and maintain demo labs for customers and partners.

Capture and understand client needs, finding key areas where the technology can tackle customer issues, defines architectural approaches and develops technology proof of concepts.

Communicate technology direction.

Monitor the project lifecycle from intake through delivery. Ensures the entire solution design is complete and consistent from the beginning and seeks to remove as much re-work as possible.

Contribute to and supports efforts to further build intellectual property via patents.

In addition to possessing a strong technical foundation, this role will require strong communication skills, strategic account management, relationship building skills and a combination of hunter and farmer sales skills to be successful.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be willing and able to work the occasional night and weekend, variable schedule(s) and after hours as necessary.

Travel required 25-50% of the time.

Other duties and responsibilities as assigned.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Salary:

Pay Range: $186,698.07 - $280,047.10

**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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