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Job Details

Director of Personnel Financial Operations and Information Systems

Company name
The New York City Department of Education


Brooklyn, NY, United States

Employment Type

Legal, Executive, Manager, Diversity

Posted on
Jun 15,2019

Valid Through
Sep 28,2019

Apply for this job


This title is in a civil service competitive class that is subject to examination. Position is only open to applicants who are permanent as Administrative Education Analyst, or permanent in an equivalent title that is eligible for 6.1.9 to Administrative Education Analyst, or candidates who took the most recent Administrative Education Analyst civil service examination.

Position Summary:

The Director of Personnel performs highly complex work in the administration, planning, guidance, and control of all personnel activities impacting the operations of all offices and units under the jurisdiction of the Chief Financial Officer, Division of Financial Planning and Management, Office of Revenue Operations, Division of Financial Operations, Financial Services and Business Operations, Impartial Hearing Office, Division of Grants and Capital Finance, Office of Early Childhood Finance, and Division of School Budget, totaling more than 500 employees. Additionally, the Director of Personnel supervises the Agency-wide Workers’ Compensation and Unemployment Insurance Units. Performs related work.

Reports to:

Executive Director of Operations.

Direct Reports:

Deputy Director of Personnel, Human Resources Specialist

Key Relationships:

Division of Human Capital, Administrative Employee Unit, Office of Labor Relations, Office of Legal Services, NYC Law Department, NYS Department of Labor, NYC Office of Administrative Tribunals and Hearings, NYC Department of Citywide Administrative Services, Financial Information Services Administration (FISA), and Office of Payroll Administration.


Oversees the day-to-day management of all personnel functions that involve proper implementation of Department of Education policy and procedures.

Manages one or more human resources personnel, ensuring the provision of high-quality service while building capacity.

Oversees efficient and effective delivery of personnel services for the multifaceted divisions/offices under the Chief Financial Officer rendering highly responsible policy advice and technical assistance to supervisory and support personnel.

Designs, develops, and maintains an effective personnel and compensation program for all managerial and non-managerial positions designed to facilitate the employment of individuals with appropriate expertise or knowledge in relation to these tasks and functions involved in available positions.

Administers the processing of employee interim and final probationary reports.

Develops and maintains an effective, accessible, personnel record-keeping system which serves as a central information center for administrators and employees, designed to ensure the efficient administration of personnel transactions and the effective utilization of all personnel.

Facilitates and administers personnel actions such as appointments, transfers, and promotions, leaves of absence, terminations, resignations, retirements, and salary adjustments.

Administers the implementation of directives, policies, and procedures adopted by the Department of Education, NYC Department of Citywide Administrative Services, Office of Labor Relations, and other City agencies.

Represents divisions/offices at personnel meetings with City, State, and Federal agencies involving agency policy and procedure in the areas of union contracts, unemployment insurance, excessing and layoffs, and employee grievances.

Reviews and analyzes personnel management operations, identifying areas of concern. Prepares related reports which recommend specific corrective actions. Supervises the implementation of planned changes in operations and procedures.

Provides staff with the necessary information and materials for the administration of civil service examinations by the Division of Citywide Administrative Services.

Provides line management with support, assistance, and guidelines on personnel policy and procedure, analysis, succession planning, and projected outcome of planned actions.

Counsels staff on civil service examinations, requests for transfers, medical and personal leaves, grievances, disputes amongst colleagues, career paths, and other related matters.

Oversees disciplinary proceedings to ensure a timely response to employee infractions and ensure that the tenets of progressive discipline are adhered to.

Provides legal advice and interpretation to administrators and line supervisors on personnel matters.

Coaches hiring managers and assist with screening of candidates.

Participates in programs to support talent management and talent pipeline.

Represents the Division and provides testimony at disciplinary trials and hearings. Responds to all discovery requests for court proceedings. Drafts legal documents used to move forward with disciplinary and other personnel actions.

Coordinates necessary training for staff to ensure professional development.

Coaches hiring managers with the screening of candidates.

Administers the Division’s ADA, FMLA, and EEO programs.

Provide critical, technical operational information, including Central policy and process updates and changes.

Keep abreast of DOE and City/State/Federal HR policies.

Keep abreast of various City union contracts and policies.

Evaluates job reclassification/upgrade requests; makes recommendations.

Responsible for new hire orientation.

Supports hiring managers, employees, and the public with questions regarding employment with the City and information related to personnel policies, benefits, and union contracts.

Meets with employees to discuss employee relations matters and disciplinary issues; provides guidance as needed.

Supports the Executive Director in conducting investigations into internal complaints regarding harassment and/or discrimination.

Qualification Requirements:


A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a closely related field, or a Juris Doctor degree from an accredited law school and two years of satisfactory full-time professional experience, for educational program(s) and/or institution(s) in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, 18 months of this experience must have been in an executive, managerial, administrative, consultative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience as described in 1

above, including the 18 months of executive, managerial, administrative, consultative or supervisory experience described in 1

above; or

Education and/or experience equivalent to “ 1

”, or “ 2

” above. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, but not for the 18 months of managerial experience described in “ 1

” above, at the rate of 15 graduate semester credits from an accredited college or university for 6 months up to a maximum of 1 year of professional experience. However, all candidates must possess a baccalaureate degree from an accredited college and 18 months executive, managerial, administrative, consultative or supervisory experience, as described in “ 1

” above.


Track record of successful human resources management at the NYC Department of Education and/or the education sector.

Juris Doctorate and the ability to provide legal analysis of and make recommendations on City, State, and Federal laws affecting human capital decisions.

Familiarity with NYS Workers’ Compensation and Unemployment laws.

Detailed familiarity with FMLA, ADA and EEO administration.

Strict adherence to professional ethics and confidentiality.

Knowledge of DOE systems such as NYCAPS, GALAXY, EIS, and APRL.

Excellent oral and written and interpersonal communication skills.

Ability to build relationships with diverse constituencies.

Ability to generate reports and maintain data electronically.

Knowledge of Microsoft Office 365 programs and the ability to generate status reports.

Strong problem solving, conflict management and negotiation skills.

Well-developed strategic thinking and planning skills.

High level of problem-solving and strategic coaching skills.

Ability to plan and organize work to meet deadlines and to work quickly and accurately to meet multiple and/or short deadlines.

Ability to work regularly scheduled hours and to work overtime as needed for special projects and labor negotiations.

Ability to participate on committees and in events such as job fairs as needed.

Experience performing personnel functions, particularly screening for IT computer technology candidates.

Ability to present facts and recommendations effectively to senior-level management.

Strong people skills and the ability to interact with various personalities; ability to foster positive relationships with others.

Ability to engage in conflict management in a fair, ethical, and discreet manner.

Internal candidates preferred.



(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Applications will be accepted through June 28, 2019 until 3:00 p.m.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at

Job Location

Brooklyn, New York, United States

Company info

The New York City Department of Education
Website :

Company Profile
Strong Schools, Strong Communities The Strong Schools, Strong Communities plan will lift up the entire system of New York City public schools to support all students. This plan leverages strengthened partnerships between parents, teachers, students, school leaders, and communities and comprehensive initiatives for schools. Framework for Great Schools The New York City Department of Education is committed to working collaboratively with parents, educators, school communities, and external stakeholders to improve student achievement and ensure that every child graduates from high school prepared for college, a career, and a future as a productive, critically thinking adult. Community and High School Superintendents Community Superintendents manage schools that serve grades K-8, while High School Superintendents manage our high schools. The Family Support Coordinators provide a local avenue for parents to address concerns.

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